Privacy Policy
Last updated: September 25, 2026
Nihmath Hospitality Supplies (“we”, “us”, “our”) operates this website to help hotels, resorts, and restaurants browse our catalog and submit enquiries. This policy explains what information we collect through the site, why, and how it's used.
Information we collect
We collect information you provide directly to us, specifically:
- Enquiry form: your name, email address, phone number, property or hotel name, any message you add, and the products and quantities you've included in your enquiry.
- Contact form: your name, email address, optional phone number, and your message.
- Newsletter signup: your email address.
We do not process payments or collect payment card details on this site — enquiries are quoted and fulfilled directly, not through an online checkout.
How we use your information
We use the information you submit to respond to your enquiry or message, prepare quotes, confirm product availability, and coordinate delivery. If you sign up for the newsletter, we'll use your email to send occasional updates about new stock or offers. We don't use your information for any purpose beyond what you've contacted us for.
Your enquiry cart
When you add products to an enquiry, that list is stored in your browser's local storage on your own device. We don't see or store it on our servers until you actually submit the enquiry form.
Cookies
The public site does not use tracking or advertising cookies. The only cookie set by this site is a secure session cookie used to keep our own staff logged into the admin dashboard — it has no effect on your experience browsing the catalog.
Sharing your information
We don't sell your information or share it with third parties for marketing purposes. Your details are accessible only to our team, for the purpose of responding to your enquiry or message.
How long we keep it
We retain enquiry and contact records for as long as needed to respond to you and for our own business records (for example, tracking past orders with a property). You can ask us to delete your information at any time, as described below.
Your rights
You can ask us at any time to access, correct, or delete the personal information we hold about you, or to stop receiving newsletter emails. Contact us using the details below and we'll action your request.
Changes to this policy
We may update this policy from time to time as the site or our practices change. The “last updated” date at the top of this page reflects the most recent revision.
Contact us
If you have questions about this policy or how your information is handled, email us at sales@nihmathhospitality.com.